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Coaching Insights for Modern Teams

Science of Leadership

3 Research-Backed Ways to Build Trust

Trust is the foundation of any successful organization. When team members feel trusted, they’re better able to bring their whole selves to work, and do their best work. But the skill of trust-building remains elusive to many. Randy Conley, vice president of client services and trust practice leader for The Ken Blanchard Cos, writes, “Leadership […]

Why Imposter Syndrome Can Be a Competitive Advantage

One of the main barriers that prevents leaders from reaching their full potential isn’t missing the right skill set. Nor is it experience or training. The biggest roadblock? It’s a lack of self-confidence. Take for instance George, a high-achieving new manager at a technology company. George graduated at the top of his class. He was […]

Power Lead Your Next Conversation

Michelle Gielan is a national CBS News anchor turned positive psychology researcher, and is the best-selling author of Broadcasting Happiness. Michelle is the Founder of the Institute for Applied Positive Research and holds a Master of Applied Positive Psychology from the University of Pennsylvania. She is the Executive Producer of “The Happiness Advantage” Special on […]

Why We're Facing a Crisis of Imagination, and How to Overcome It

John Seely Brown, or “JSB,” as we affectionately call him around the office, is a BetterUp Science Board member and organizational learning researcher. He is the Independent Co-Chairman of the Deloitte’s Center for the Edge, a visiting scholar and advisor to the Provost at University of Southern California (USC), Amazon board member, and author of […]

How to Make Decisions Like a Multi-Billion Dollar Corporation

Our teams make decisions all day long — sometimes as individuals, sometimes as small groups, sometimes as a unit. These decisions range from the truly mundane — what to order for lunch — to the momentous — whether to eliminate an entire division. One of the problems is that we use the same process for our decisions, […]

Compassion vs. Empathy

TIME went so far as to call empathy “the hottest trend in leadership.” And rightly so. Approximately 20% of U.S. companies now offer empathy training to their managers. According to a DDI study cited in the same article, the skills that had the strongest correlation with successful leadership were listening and responding. Walter Annenberg Chair […]

5 Key Leadership Behaviors You Must Have

You’ve heard it before: people don’t leave companies. They leave bad managers. According to a 2015 Gallup poll, one in two employees has fled from a bad manager. If that’s not a concerning statistic to you, it should be. But what’s the difference between a manager and a leader? A leader and a great leader? […]

The Secret to Building Trust Lies in the Unspoken

Rachel has spent the past 12 years using her academic and professional expertise in psychology to help individuals and organizations optimize their interaction with each other. She holds a master’s degree in clinical psychology from The Institute of Transpersonal Psychology and completed her clinical training in neuropsychology at Stanford University and somatic psychology at The […]

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